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Member spotlight: after the creamery closed

One member spent three years as an assistant cheesemaker at a small farmstead creamery. This spring it closed. She told us what the months since have looked like.

Most of our member spotlights land on someone whose year is going well. This one is more honest about the year a lot of small creameries have actually had. Our member — she asked us to leave her name off this one, though everything else here is exactly as she described it — spent three years as an assistant cheesemaker at a farmstead operation, doing the work that mostly doesn't get photographed: turning wheels, logging temperatures, covering the vat when the head maker was out sick or at a conference. This spring, the creamery closed. Feed and energy costs had been climbing for a while, and the math that used to work stopped working.

"It wasn't sudden, exactly," she told us. "You could see it coming for months if you were the one doing the ordering. Every quarter the margin got a little thinner and we talked about it a little longer. But knowing doesn't make the last day easier. We finished the wheels that were already in the cave, cleaned everything one more time, and that was it. I still have the keys, actually. Nobody's asked for them back."

What membership looked like from there

Her engagement with the federation went quiet for a stretch after the closure — fewer logins, no course enrollments, nothing that would have shown up as activity on paper if anyone had been watching. That's a familiar pattern for members going through a job loss, and it's part of why we don't read a quiet membership as a lost one. When she did come back around, it wasn't for a webinar or a newsletter link. It was for the online member directory, used the way it's actually meant to be used: searching by region and role to see which nearby creameries might be hiring, and which members she already knew from a past conference she could reach out to directly instead of cold-applying into a form.

"I hadn't thought about the directory as a job search tool before," she said. "I'd used it to find a supplier once, years ago, when our regular one stopped answering the phone. Turns out it works the same way for finding people. You just search differently."

She's had two informal conversations with other members so far, nothing signed yet, and is taking the slower pace as a chance to think about whether she wants another assistant role or something closer to head cheesemaker the next time around. In the meantime, she's started looking at the Cheese Foundations Certificate — not because her hands-on skills need it, she's clear about that, but because a credential on paper reads differently to someone who's never worked with her and only has a resume to go on.

If you're in a similar spot

If your creamery has closed or you're navigating a layoff, your membership doesn't lapse just because the invoice used to come from an employer. Update your listing in the member directory so other members and prospective employers can actually find you — a listing that still says you're at a creamery that closed six months ago doesn't do anyone any favors. Reach out to the Membership & Outreach Committee if you want a hand thinking through next steps; they've had more of these conversations this year than in years past, and they've told us plainly they'd rather hear from you earlier than later. A note through the member portal reaches them directly, and nobody there will ask you to explain more than you're ready to.


The International Cheese Federation (ICF) and More Cheese are entirely fictional. This post is demonstration content created for MemberJunction. All people, organizations, events, courses, certifications, figures, and quotations in it are invented, and nothing here represents a real association, a real business, a real person, or real professional advice.

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